Urgent Matters

If you have a life-threatening emergency, call 911 immediately.

Emergency Work Requests

Normal Business Hours (Monday to Friday, 8:30 a.m. to 4 p.m.)

  • Commercial Properties: Call the Real Estate Office at (603) 646-2170 for assistance. If no one is immediately available, please call the Facilities Operations and Maintenance Office at (603) 646-2288.
  • Sachem Village Properties: Call the Sachem Village Office at (603) 643-1964 for assistance. If no one is immediately available, please call the Facilities Operations and Maintenance Office at (603) 646-2288.
  • Other Residential Properties: Call the Real Estate Office at (603) 646-2170 for assistance. If no one is immediately available, please call the Facilities Operations and Maintenance Office at (603) 646-2288.

Off-Hours (all other times)

Please contact the emergency troubleshooters at the College Heating Plant at (603) 646-2344. Troubleshooters are on duty at all times; if no one picks up the phone immediately, please wait a minute and call back. They should only be called for emergency work requests.

Non-Emergency Work Orders

The best way to submit a non-emergency work order is to do so online.

During normal business hours, you may also submit a work order by emailing the Real Estate Office or calling (603) 646-2170 and speaking directly with an office representative. 

All work requests will be handled as quickly as possible. Work crews also handle campus work requests and prioritize work orders based upon the urgency of the needed repair. Please note that different work crews do different work: the person who comes to fix a leaky faucet can not necessarily take care of a heating issue.

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